It goes without saying that your users are your biggest ambassadors.
But this post is about serendipitous or unsolicited social proof.... (more)
One of the tough sells of internal tools is how easily you can gain insight. Visual works better. Emails can serve as a great tool to get timely reports crunched by internal tools, external analytics, and so on.
Timely messaging or notifications of non-trivial events, are a great tool in the ars... (more)